FAQs

 

What is a One to One Online session?

You simply click on "Registration" and fill in the Registration From. We will call you for free trail on a time that suits you the best. After the free trial is completed and you are satisfied with the classes, you can start taking regular classes at an agreed upon time and days.

 

Can we choose timings at our own convenience?

Yes, you can choose at your own convenience. We do our best to find the teachers who is available at that time.

 

What is the duration of each class?

1 to 1 Classes duration is 30 minutes for each student. At some cases it can be increased up to 45 minutes.

 

How long will it take to complete the course?

Depending on the intensity of the studies (how many classes you take), it will take for adults 6/8 months. For children, it depends on their competency level and the support given by parents.

 

I have never taken an online course before; will I be able to cope with this?

Yes, our courses are very detailed plan which can be followed even by a 4 year old child to an elderly person. We are trying to provide services for all ages and qualifications.

 

How the classes are conducted?

We use Skype and Mikogo software for Live 1 to 1 Sessions.

 

What do I need to get started?

  • A personal computer/laptop.

  • A Broadband internet connection DSL/Cable.

  • A computer headset.

  • We use Skype, for voice conversation. you can download it from this link: Skype

 

What if I miss a class?

If you miss a lesson, a make-up class can be rescheduled on your request.

 

Is there any discount for more than one family member?

Yes, you can avail %15 to %25 discount if more than one family member start classes with us.

 

Is it possible to memorize the Quran through online classes?

Yes of course. Our qualified teacher are expert in this course.

 

Do you teach to understand Quran & Arabic as well?

Yes, We also teach Understanding Quran course, Basics of Islam and Arabic, Urdu and Pashto Languages as well.

 

How does this program work, describe in details?

At and agreed upon time, a teacher from QuranHost and the student come online. With the help of telephonic software like Skype, they talk to each other and see each other like in real life. With the help of screen sharing software the teacher shares his computer screen with the student and thus they see the same lesson at same time. The teacher uses screen marker and white board also to make the lesson more interactive.

 

Payment Policy FAQ's:

 

Do I need Credit card information for Trial classes ?

No, Our 3days trial lessons are 100% free, No cost, No obligation. you are not required to provide credit card information.

 

Is there any Admission / Registration fee ?

No, there is no Registration / Admission Fee, after successful completion of free trail you can register as regular student without any extra charges. You have just to pay monthly fee in advance or at the end of the month.

 

Do I have to provide credit card information to any one ?

No. You are not required to provide credit card information to anyone. You will make payment online with 100% security of your personal information.

 

Do you accept Online Payment ?

Yes, you can make payment online using PayPal or Credit/Debit card.

 

Is there any discount for more than one family member ?

Yes, there are various discount & promotion offers including family package discount, for details please call to admin.

 

Is there any Offline payment method ?

Yes, you can make payment through Cheques, Money orders, and Western Union / Money gram, Easy Paisa etc.

 

How Fee is Calculated ?

Subscription fee becomes due on first day of each month and is payable within first week of same month. A fee is calculated on monthly basis (calendar month), if you start classes mid of month, than first month's fee will be charged on pro rata basis.

 

What's your refund policy?

If you are not satisfied with us by certain reasons, you can get refund of remaining fee, or if you have made payment in access mistakenly, access money will be refunded. You will receive acknowledgement within 24 hours.

 

Fee Regarding Missed Classes?

There is no refund / credit of missed classes. We will provide replacement classes if your class missed due to a problem from our side.